Speakap

Logo Speakap

Address

Pedro de Medinalaan 5
1086 XK
Amsterdam

Website

https://www.speakap.com/careers

Speakap is a fast-growing B2B SaaS company headquartered in the Netherlands. We
provide a mobile-first Employee Experience Platform designed specifically for frontline
and deskless workers in industries such as retail, hospitality, and healthcare. Our platform
gives employees direct access to the tools, information, and community they need to
succeed—right from their phones. Today, Speakap serves more than 600 customers and
supports over 400,000 users worldwide by improving communication, engagement, and
efficiency without relying on traditional work emails or desktops.

What makes Speakap unique is our people. We are a close-knit, international team that
values curiosity, collaboration, and impact. From engineers and designers to product
specialists and customer success managers, everyone works together to solve real-world
challenges and make working life easier for millions of people.

We believe in giving students and graduates the opportunity to learn, experiment, and
grow in a supportive environment where your ideas matter. Whether your interest is in
software engineering, product development, or customer success, Speakap offers the
chance to gain hands-on experience and contribute to projects that make a real
difference.

Curious to learn more or explore opportunities? Visit www.speakap.com/careers.

Vacancies

About Speakap

Speakap is a B2B mobile-first Employee Experience Platform designed for frontline and
deskless workforces. Our platform serves as an all-in-one hub, empowering employees
with the tools, information, and community they need to succeed, all accessible directly
on their phones.

With over 600 customers and more than 400,000 users across industries like retail,
hospitality, and healthcare, Speakap helps organizations improve communication,
engagement, and efficiency without relying on traditional work emails or desktops.

About the AI Lab

At the Speakap AI Lab, we are developing next-generation Generative AI solutions tomaximize value for our customers. We are a lean, technology-driven team working with
cutting-edge AI and cloud tools to tackle complex challenges. As a thesis student, you’ll
join us in pushing the boundaries of what’s possible with LLMs and AI-driven
applications, working on projects that directly impact our customers.

Thesis Topics

To support this mission, we are offering master’s thesis projects in three exciting areas:

  1. Scalable Evaluation Framework for LLM Applications: 
    • Develop scalable, automated pipelines to evaluate hundreds of customer-
      specific AI assistants simultaneously.
  2. Improving Multi-Turn Reliability of Chatbots:
    • Investigate methods to improve chatbot performance in multi-turn
      conversations.
    • Reduce hallucinations and incoherence while supporting real-world, goal-
      oriented dialogue.
  3. Nearly Real-Time Conversational AI (Speech-to-Speech powered by RAG)
    • Design a low-latency, knowledge-grounded Speech-to-Speach (S2S) conversational AI system.

Who We’re Looking For

  • Master’s students in AI, Data Science, Computer Science, or related fields who
    want to combine academic depth with practical, industry-driven impact.
  • Curious and analytical minds who aren’t afraid to challenge assumptions,
    experiment with new approaches, and push the boundaries of LLM and AI
    research.
  • Hands-on builders with strong research and prototyping skills who can translate
    theory into working frameworks, benchmarks, or prototypes.
  • Independent problem-solvers who thrive in a lean, fast-moving environment,
    yet value collaboration and knowledge sharing within a small team.
  • Strong communicators fluent in English (Dutch is a plus), able to clearly
    present ideas, results, and insights to both technical and non-technical
    audiences.

What You’ll Do

  • Dive deep into a 6-month thesis project on one of our cutting-edge AI/ML
    challenges.
  • Bridge research and practice by testing academic ideas in a real-world
    environment.
  • Build and deliver tangible outcomes — whether it’s a prototype, scalable
    framework, or benchmark study.
  • Shape the future of AI at Speakap by contributing directly to initiatives that
    impact our customers and product roadmap.

What We Offer

  • A high-impact thesis project where your work won’t just sit on a shelf, it will be
    tested and used in practice.
  • Close mentorship from experienced AI/ML supervisors who guide you while
    giving room for your own ideas.
  • 1000 monthly compensation, plus travel reimbursement.
  • Daily free lunch at our Amsterdam office.
  • A dynamic, international environment where innovation, curiosity, and
    collaboration thrive.

 

 

Learn more